Frogs has partnered with Star Insurance, the New Zealand car insurance specialist, to bring you the best backpacker's vehicle insurance policies. Insure your ride today!
- Third Party
policy covers your liability and damage to third party property up to $20,000,000.
policy covers you for everything: liability and damages to third party & repairs to your own car up to $20,000,000 + windscreen/lights cover. The best option for peace of mind!
- Roadside Assistance option:
get assistance anywhere in New Zealand for a small additional fee
RECEIVE 5% DISCOUNT with promo code: FROGS
Insure your vehicle now
- Your vehicle can have some internal modifications
(bed, cabinetry) that do not affect safety
- You can subscribe for 3 months to 12 months
- You are covered for purchase value, for up to 150% of market value
- You can have 2 additional drivers at no cost
- You can transfer your policy to a new vehicle at no cost
- You can be refunded for unused time
if you cancel early**
- You can receive a no-claim letter
for your future car insurance
Summary of benefits
|| Third Party
| Bodily or material damage done to a third party
| Windows and lights
|| Full cost of repair to all windows and lights (no excess)
| Repair to your vehicle following an accident
|| Payment of full repair or payment of sum insured whichever the lesser (less excess)
| Theft or fire making the vehicle a 'Total loss'
|| Payment of sum insured up to 150% of market value (less excess)
| Additional drivers
|| Up to 2 for free
| Change of the insured vehicle
|| Free if value is similar *
| Early cancellation
|| Partial refund. Fee of $60 **
| Standard Excesses
$500 > 25 years old (and all Third Party policies)
$600 22-24 years old
$800 < 22 years old
| Excess for non-named drivers
|| Double the policy excess
| Roadside Assistance
|| Everywhere in NZ, up to $100 per event and up to 3 events
|| To a place of safety and up to $100 per tow
| The above is information only
Official Star Insure terms and conditions
Frequently asked questions
- What sum insured shall I declare?
For Comprehensive and Third party Fire and Theft policies, Whatever the price you paid for your vehicle, Star Insure will get an estimate from an assessor and pay up to 150% in case of a 'total loss' situation. Use this
for an estimate of market value. Note that internal enhancements to your vehicle will not be taken into account.
- What to do (on the spot) in case of an accident?
Obtain as much information as you can, including photos and diagrams. Include any contact information and details of any witnesses and other involved parties including their name, vehicle registration, contact phone numbers, addresses and insurance details. Avoid accepting liability at the scene of the accident. If anyone involved in the accident has been injured or if the accident is impeding traffic we suggest that you contact the Police. If the Police attend, collect the officer's name and number. If you are at fault, notify Star Insurance of the accident as soon as possible so they can review the information and accept liability on your behalf.
- How to start a claim?
You can contact Star Insurance on 0800 250 600 or complete a
claim form online
. The earlier they are advised the faster they can process the claim and have the vehicle repaired, or at the very least have the vehicle inspected to ensure it is safe to continue driving until repairs can be completed. If it's the week-end or you can't get hold of Star, you can choose a garage on your own then get the garage to contact Star to get approved for the repairs.
- What is an excess?
It is your contribution to the cost of repair of the third party vehicle or to your vehicle depending on your policy. It applies to each claim unless stated otherwise. It is mentioned on the quote you receive and on your policy schedule. Note that there is no excess on windscreen, glass and lights claims!
- Who is covered? Second driver? If I lend my car to a friend?
You as the Policyholder and named drivers listed on your policy schedule. If you allow non-named drivers to use your vehicle they must have a valid driver's license (international or translated into English) and they will have a higher excess.
- When am I not covered?
If you do not have a clean valid full driver's license (either from New Zealand or an international Driver's License or a certified translation). If the driver is under the influence of alcohol or drugs. If the condition of your vehicle is dangerous or it does not have a valid WOF (technical inspection) or if you use or test your vehicle for motor racing or on a race track or closed road or for commercial purposes. Please refer to our
for the full list of exclusions.
- What is covered with Third-party cover?
You are covered for your legal liability for accidental loss to the property of others; and/or accidental bodily injury to any person; not to your vehicle repair . If you are not responsible, you can request the other party to pay for your repairs (via their own insurance company or their own pocket).
- What is covered with Comprehensive cover?
You are covered for damage to the third party property as well as damages to your own vehicle, being responsible or not in the accident. Note that if the repair costs are higher than the declared value of your vehicle (up to 150% of market value), Star Insurance can choose to consider the car a 'total loss' and therefore repay you the sum insured or 150% of market value, whichever is the lesser, and reclaim the vehicle (to recoop some of the cost). To assess the market value,
check this tool
- Are the tyres covered?
You are not covered for loss to your vehicle’s tyres caused by braking or by punctures, cuts or bursts unless that loss: occurs in the same event as another loss to your vehicle for which a claim is payable under this policy; or occurs as a result of the malicious or deliberate act of a person not insured by this policy.
- Do I have glass/windscreen cover?
Yes if you have Comprehensive cover, your windscreen, windows, tail lights & headlights will be covered with a nil excess.
- Am I covered in case of theft or fire? To what value?
If you have Comprehensive or Third Party Fire & Theft cover, your vehicle will be covered for theft or fire up to 150% of market value and limited to the sum insured of your vehicle. Please note that the content of your vehicle is not included.
- Is there a roadside assistance included and what does it cover?
Roadside assistance is not automatically included, you can add this to your policy for an additional $56.00. This is offered as an option during the process. (Note that a 24h stand down period applies from the time of purchase)
- What does roadside assistance cover?
Our partner has 350 assistance vehicles on call 24 hours a day, 7 days a week. You can benefit from the assistance in the events of flat battery, emergency fuel, lost keys or lock outs, flat tyre and technical advice (up to NZ$100 per call out). If your vehicle needs towing, you will be moved to the closest place of safety. Note: max 3 call-outs per policy. (Note that a 24h stand down period applies from the time of purchase).
- How do I contact Roadside Assistance?
Call 0508 697 623 and provide your registration number.
- Am I covered for my personal effects in the car?
No, your personal effects are not covered under these policies.
- Am I covered for personal injury?
No, personal injury is not covered under these policies. The ACC system in New Zealand guarantees your treatment in an hospital in case of an accident. You should have Travel Insurance to cover some of the costs.
- Can I add a driver?
with name/date of birth/driver's licence details.
- Can I transfer my insurance to another vehicle in case of sale?
Yes, please contact Star Insurance by phone 0800 250 600 or email
to advise them of your change of vehicle.*
- Can I transfer my policy to another person?
No, they would need to start a new policy under their name.
- Can I get a refund if I cancel early?
Yes, if you have had no claims within your policy period, Frogs will refund the remaining premium taking into account a 14 day notice period and $60 cancellation fee. This does only apply to contracts of 6 to 12 month and does not include the first month of cover.**
- Can I extend my policy after the expiry?
No, you have to take up a new policy.
- How can I get a no-claim letter at the end?
You can contact Star Insurance by phone 0800 250 600 or email
to obtain a no-claims letter (provide your policy number).
Insure your vehicle now
If you have any questions or run into any problems to sign-up online, feel free to contact us on
. Information provided in this page are not binding. Only the Terms and Conditions provided by Star Insurance ar.
* If the vehicle is worth more or if you have had a claim, there could be additional charges
** Only for contracts of 6,9,12 month. Not available within the first month of cover. Not available if you had made a claim. These conditions supersedes Star Insurance cancellation conditions.